Rectify Network Issues With QuickBooks File Doctor Test Results


Intuit introduced the QuickBooks File Doctor in 2012. It is made to repair the damaged company files and help you resolve network issues in QB. After launching this tool, you will see test results, each with a detailed explanation and helpful resources to guide you in solving the problem. To understand in depth, you need to read this blog to the end; after that, you will have all the answers.

When the Hosting Mode is Disabled

Here are the results of the QuickBooks file doctor test, which will help you rectify network issues with the application. To open the application files, you have to enable hosting. 


Enable the Hosting Mode:

When you are using the QB company file in multi-user mode: 

Hosting your company file means allowing other devices or workstations on the network to open and work with it. 


QBDT uses the following services to manage access to the company file: 


  • QuickBooks Desktop 2020 uses QuickBooksDB30

  • QuickBooks Desktop 2019 uses QuickBooksDB29

  • QuickBooks Desktop 2018 uses QuickBooksDB28

You can also look for this service in the Windows control panel. Now, you are required to find the service that corresponds to the version of QBDT you are using. 


Below are the diagrams that will explain to you the QB hosting modes: 


  • Dedicated hosting

  • Peer-to-peer hosting


  • Alternate hosting


Steps to Open the Company Files

To open the company file, you have to ensure that your device meets the following conditions: 


  • Database server mode: You can easily open the company file using the database server

  • QB users' login: Ensure that each of you has a user login and password

  • Windows file permissions: Ensure that when you log in, you have proper admin permissions with full control. It also includes permissions to change the files and to look at the file

Various Modes of Hosting

It is essential to understand that the hosting mode is set for each QBDT version and each device, not for the company file itself. While multiple versions of QB 2016 or later are used simultaneously, their hosting mode settings operate independently. Below, we have discussed three main types of hosting modes: 


(I) Not Hosting Mode

  • In this QuickBooks database server manager works just like any normal Windows procedure

  • Multi-user mode is not supported here

  • Using shared memory, QB communicates

(II) Hosting Local Files Only 

  • In this mode, QBDS launches as a Windows service called QuickBooksDBXX (where XX is a number from 17 to 32 based on the QuickBooks version)

  • It launches under the Windows user QBDataServiceUserXX

  • The device launching this mode can only host the files stored on that same device

  • You, on the other hand, can open the company file on a different device via this database server

  • It supports the multi-user mode utilizing TCP/IP

(III) Hosting Local & Remote Files

  • In this mode, QBDM runs as a regular process from the current Windows user

  • It begins when you log in and stops as you log out

  • It supports multi-user mode using TCP/IP

  • The local device can host the files stored in both:

    • The local device

    • Remote computers

  • You can easily open these remote files directly on the local device

Conclusion 

This blog will help you procure insider information related to the network issues with QuickBooks File Doctor test results. However, if you are unable to understand it properly, you need to dial +1(800) 780-3064 to consult with QB experts. 


FAQs

Q1: What is QuickBooks File Doctor used for?
 QuickBooks File Doctor is a built-in diagnostic tool designed to identify and fix common issues related to company file errors and network connectivity problems in QuickBooks Desktop. It helps resolve errors that prevent users from opening or accessing their company files.

Q2: Can QuickBooks File Doctor fix all company file errors?
 No, it is effective for many common errors such as file corruption and network-related issues, but it may not resolve severe data damage or advanced multi-user problems. In such cases, additional repair tools or professional support may be required.

Q3: Is QuickBooks File Doctor free to use?
 Yes, QuickBooks File Doctor is a free tool provided by Intuit. It is included within the QuickBooks Tool Hub and can be downloaded directly from the official QuickBooks website.

Q4: Does QuickBooks File Doctor work for both single-user and multi-user issues?
 Yes, it can diagnose problems in both single-user and multi-user environments, including issues related to hosting, firewall settings, and network communication that affect access to the company file.
Location: United States

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