QuickBooks Cannot Communicate With the Company File |Fixed|


QuickBooks cannot communicate with the company file when the application cannot open or connect to it due to underlying issues. In most cases, the problem occurs when the software attempts to access the file but is blocked by firewall settings or network restrictions. When this happens, QB displays an error message that reads: “It appears that the QuickBooks software on this computer is set up to allow shared access to the company file, but the QuickBooks software on your computer is unable to communicate with it.” it also suggests you to download and launch the QuickBooks File Doctor formerly known as QB connection diagnostic tool to fix the error. 

Causes You Should Know Why QuickBooks Encounters Company File Connection Error

Below are the reasons that cause the QB to show the company file connection error:


  • Issues in the server configuration or network connectivity issues

  • Due to improper permissions, the company file folder is not being shared

  • Incorrect hosting settings on the workstation device

  • The QBDMgN service is not launching in the background of your device

Recommended Resolutions to Fix QuickBooks Cannot Communicate With the Company File

Under the expert guidance, we have mentioned the best possible ways to resolve the QuickBooks cannot communicate with the company file error smoothly: 

Step I: Download the QBTH and launch the QBFD

  • Close QuickBooks first. After you have that, grab the latest version of QuickBooks Tool Hub 1.6.0.8. It is recommended to store the file in a place that is easily accessible to you

  • The installation process can be started by double-tapping the downloaded file QuickBooksToolHub.exe. Then follow the on-screen prompts and accept the terms to proceed with installation

  • Once the installation is finished, you’ll find an icon on your Windows desktop; double-click it to launch the tool hub

  • Under the tool hub > choose Company File Issues

  • Pick Quick Fix my File

  • Select OK when it is finished > and launch your QuickBooks app

  • Choose Company File Issues > from the tool hub

  • Select Run QuickBooks File Doctor. It will require up to one minute for the file doctor to open

  • In QuickBooks File Doctor, you have to choose your company file from the page-down menu. If you don’t get your file, you have to pick Browse and search to find your file

  • Then, select Check your file > then the Continue option

  • Mention your QuickBooks admin password > then select Next

Step II: Upgrade the QB

  • First, navigate to Help > select Update QuickBooks Desktop

  • Choose Update Now > then Get Updates

  • Then, close and reopen QuickBooks to install the update again

  • Now, exit QuickBooks

  • Right-click on the taskbar > select Task Manager

  • Under the Details tab, select the following background processes and end their tasks:

    • QBW32.exe or QBW.exe

    • QBCFMonitorService.exe

    • qbupdate.exe

    • QBDBMgr.exe or QBDBMgrN.exe

    • QBMapi32.exe

  • Then, right-click on the QuickBooks shortcut > choose Run as administrator

  • Last, launch the update again

Conclusion 

In this blog, we have successfully mentioned the best possible ways to eliminate QuickBooks cannot communicate with the company file errors. However, if you are unable to fix the error, you need to dial +1(800) 780-3064 and consult with the experts. They will instantly help you to resolve all your queries.
Location: United States

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